If held out of the water while running with the bag removed, throat, tail and thrust jets should all spray 15-20 feet. If either one is clogged with leaves and other debris, clean them out to increase water flow. Is there a thrust drive mechanism or hose to check? Hi Doc, at this point, I would recommend calling or emailing the manufacturer, for their expert advice, as I am outta ideas! Ive seen pool guards for in ground pools that attach to the sides of the stairs. It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. In high demand. I just got a Goplus Automatic Cleaner for my inground pool. I would definitely hire him again!" See more $75/consult estimated cost View profile 2. Hi there ah you have an old Baker Hydro skimmer, it sounds like. Having worked in the pool industry for several years now, Abby and I decided that 2023 would be the year that I would go out on my own and launch Summit Aquatics. You can also open other suction lines, like the main drain, to reduce the flow of water entering the cleaner. Hi Rosemary, I read thru the manual https://www.intexcorp.com/support/ and it did not address air suction between hose sections, but I would first make sure all connections are tight (I assume they are threaded, but maybe they are twist lock). Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. Or close some jets? Many cleaners allow you to adjust the distance between the wheels, to make adjustments to the tightness of the drive track. I have a Tiger Shark, 2 years old. "width": "611", Now when I put it in, it starts fine. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. This is relatively easy to sort out. "datePublished": "5/22/2012", "@type": "BlogPosting", If equipped, verify your backup valve is working. Automatic pool cleaners are an integral part of pool maintenance. Is there an option like this for the bottom of my stairs? To clean your filters, rinse with a hose and soak in filter cleaner. You should be able to fix most issues on your own. I cleaned the filter adjusted the jet direction and restarted the thing a number of times, still no dice. Working ok, but noticed debris being recirculated back into the pool. Slight water loss around the hose swivels is normal. Pressure side pool cleaners need about 30 psi to operate. Slowly pull cleaner from pool with cable, then grasp cleaner handle to fully remove from pool. As a last resort, the tail can be cut shorter. Holding it underwater, flip it over and shake a bit to let the air escape. Hi Jeff, are you using an extension cord? It has been a problem with our old one too but the new one is worse. I have an aquabot and it is spitting all the dirt back out of the top of it. Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. If not, thats an important part of installation. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. Jacuzzi J - D300 Pool Cleaning System. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. Or if chlorine tablets are used in the skimmer basket would weaken the plastic over time. 02 Why does my pump run continuously? Cable is Tangling in the Pool Help! This cleaner is designed to vacuum small debris. If the cleaner moves, you know it's the filter. "description": "Automatic Pool Cleaner Troubleshooting Guide - step by step instructions on care and repair processes for suction, robot and pressure pool cleaners." Thanks. Two hose floats are used (2), on the Leader Hose, or the hose connected to the cleaner, placed at 20-25 from the gray cuff end that connects to the cleaner. Im wondering if moving the hose floats may help, sliding them down the hose. Choose your model and in only a few easy steps, order your brand new cover now! There is no debris in the pool. If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. Learn more about pool care and repair. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. This starting the r d of last season and behaved the same first time in the water this year. "wordCount": "3483", Suction-side units tend to have smaller intakes, and without a booster pump, their suction power is often lacking. I recently purchased a Kreepy Krauly for my new pool, but upon installation using the dedicated vacuum port, I realized that the bottom of my skimmer does not have a spot to install the automatic regulator valve. Hi, good question. What about replacing track assemblies? Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. "name": "Ayesha", Hi Regina, the cleaner does not know if the pool is clean or not, they arent that smart It could be in the wrong cleaning mode. Utilizing patented technology. We have a Polaris 825 and one of the trac belts keeps coming off. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. Any suggestions? It keeps running into the hose which is on the bottom of the pool and getting stuck. Heres a manual with more troubleshooting tips for The Pool Cleaner, aka Tracker, aka Poolvergneugen, aka AquaNaut. I am looking for advice how to change its pattern, like moving wight on the hose changing hose length by adding or removing one section what is the best way? I have a kreepy krauly and I am closing my pool. Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. Pisces Pool Service Oahu. The booster pump should be on and the filter pump should also be running at the same time. Optimum Pool & Spa, LLC. I have replaced the belts and always clean the bag. Step 5. Sam, you could use a hose adapter, that should keep the hose attached. Verify there is electricity going to the outlet the control unit is connected to. When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. If the water is spraying properly out all three exits, you likely do not have a water pressure problem, but a problem with the drive belts slipping, a broken axle, or worn tires. Or a loose connection inside the power supply? If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! Strong pressure from wall or floor returns can push a cleaner away from certain areas. I have a The Pool Cleaner (now owned by Hayward), when it is on the floor of the pool it moves extremely slowly often getting stuck in place and lacks the power to go up walls. Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. (2023) J-400 Owner's Manual. Additionally, use the test meter to check that the power is reaching the motor. By Pool Cleaner Model Browse support pages for your specific pool cleaner model. The repair was done quickly and effectively, and the technician took the time to explain what was . I dont know why it wont go all over the pool. Pool cleaners require timely replacement of pool cleaner parts to operate at their full potential and prevent failure. Find many great new & used options and get the best deals for Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool Cleaner Cover at the best online prices at eBay! If pool is heavily contaminated, use main filtration system before using cleaner. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. How can I get it to cover the entire pool? Another option is to use a skim vac plate (made to fit your skimmer) with a 90 elbow on top, so that your skimmer basket catches the debris, not the pump basket. Check the wheels as well if there are any rocks or sand stuck in them. We have an index rob vacumn and all hoses are leaking at fittings. INYO Products has an extensive library of owner's manuals and technical documents for your pool and spa equipment. Pump shafts spin at almost 3500 rpm, create tons of friction, and produce heat which can eventually make some parts break down. I have not had any problems until now. Gold Supporter. Zodiac Pool Cleaners Brochure. Probably not a leak in the hose, but thats easily checked by pulling the hose slowly out of the water, from end to end, with it connected, to see if you hear any hissing or sucking sounds. Hi Joe, generally this means simply trapped air under the hood pull it up near the surface, flip it upside down (under water) and shake it a bit to release the air. If your suction side cleaner does not cover your entire pool, check the hose length! For flow below 5 or RPMs below 11, you will need more flow. Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. is the regulator valve essential to operating the kreepy krauly? If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? Just bought a new Polaris 280 that replaced an old 280. J-500 COLLECTION. They arrived on time and diagnosed the problem with my hot tub quickly. Problem #1: My pressure pool cleaner is not moving. If your pool cleaner does not clean the entire pool, adjust the cleaning pattern or speed. In such a case, you could modify the wall fitting, by drilling holes in it, to relieve some of the vacuum suction on the hose sections. If that's not the issue, check your connections to make sure nothing is loose. Just because your cleaner is fast doesnt mean its efficient. Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. I love my swisher but none around d here works on them. There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. Covid-19 & Pools COVID-19 RESOURCE. "@type": "ImageObject", Tons of suction, but the vacuum just isnt moving around the pool (or at all). So effectively they run at same time for those 2 hours - assume that is ok? $10.59 Add to Cart. Any idea why that might be happening? Free shipping for many products! And I have tried this on three different outlets with the same results. 0:00 / 2:14 How to troubleshoot your JACUZZI Whirlpool On/Off Button-JACUZZI Tub Parts iPoolandSpaParts.net 1.89K subscribers Subscribe 231K views 8 years ago JACUZZI Tub Parts. One should be placed just after the back-up valve, which should be about 30 from the cleaner head. Ideal for use in small pools or hot tubs. You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. If it hasn't rained in quite some time, you probably have a leaky pump. my polaris 360 floats. the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. Visit our pool cleaner parts department for all the parts mentioned above. Oftentimes, the wires inside the rubber casing will short out or break. "height": "219", For some robot filters, fine silty dust will pass right through. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. To clarify, the first hose section that connects to the wall fitting If your pump is too large, you could drill small holes in the solid part of the fitting, to pull water in at that point, to create a bypass or alternate suction intake, however be careful that this does not create a suction entrapment hazard, drilling many small holes all around the fitting, is probably safer than one large hole in the side. Rinse them thoroughly afterward. The vertical, Automatic Pool Cleaner Troubleshooting Guide. Need help troubleshooting what is wrong with your sump pump? Turn the unit off. Rotate the wheel tubes by hand, and should rotate freely with slight resistance. If, after that period, your water is still cold, try the solutions for when your hot tub won't heat up, such as resetting the heater and checking your sensors and thermostat. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. If it starts, cleaner starts moving around . Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. Hello I have a vacuum. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. 03 Why is my pump noisy? "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", heres the owners manual: http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf. How to remedy? "author": { Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. You may notice that the cleaner moves, but doesnt climb the walls. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. whew! Check the owner's manual and the appropriate diagrams . It just follows behind my Polaris. Is there an adjustment on the wheels to give it a bit more clearence? You could try a different drain cover perhaps, a lower profile grate that lays flatter not sure what would work with your current drain make/model, but you want to be sure not to make the drain unsafe, to prevent any entrapment hazard. Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. A lazy sweeping motion is best, not whipping around like crazy. The Best Suction-Side Pool Cleaner Our Top Pick Kreepy Krauly Suction-Side Automatic Inground Pool Cleaner $329.48 It connects directly to your pool filter system and includes 32 ft. of hose. Hi, First, put your hot tub cover back on and let the heater do its job for about 24 hours. The cleaner pumps water but doesnt moves. The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. Powerful pool pumps create strong water flow, which can cause your suction side cleaner to move faster than normal. Articles and resources for swimming pool owners and DIYers. We bought a new shark. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. No leaks or clogs. (in your case, just to be sure that none are clogged). When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. 2. It could be bypassing too much water, and setting the springs onto the higher numbers, will reduce bypass and pull more flow from the Compass cleaner head. Look at Paramount iJet, or Hayward Hydrosweep eyeball fittings for this. The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. Now since it works and then stops working, i dont think anything is clogged or restricted. To see if this is the cause behind your jacuzzi not heating, turn the heater breaker off and on. "@type": "Organization", Hi Tommy, so its poppin wheelies? I would suggest adjusting the hose floats, there are two, that are supposed to go 12 from the cleaner head, at the end of the first short leader hose, and the other one about 9 past the first one, on the first long section of hose. the pump motor provides vacuum and suction, the drive motor turns the pulley that pulls the belts and drive tracks around the tubes, and creates the movement. If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. SAND BACK TO POOL. Powered by the suction of the pumps water flow, suction side pool cleaners clean the whole pool in a random pattern while the pool circulation system is on. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. sanitization advanced all-in-one aop. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. Hayward AquaNaut Suction Side Pool Cleaner - Best Overall. Thank you, Also, make sure the feed hose is floating properly, not sinking or drooping. My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. Have a Polaris P825, it will track across the pool bottom. Reduce the speed of the cleaner if it jams on convex or concaved spots on the pool floor. The free chlorine level is too low. If more than that, remove equal amounts of hose from the 2nd and 3rd hose sections. 20# silica. I have a Pentair Easytouch control system and Pentair Clean & Clear Plus cartridge filter CCP420. Hi Glenn, good question, and the adjustment is at the wall fitting. So, just plug it into the back hole (deck side), and adjust the other valves until it cleans properly. And check the pump and pipes coming into the pump for an area that may be sucking air. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. . Adjustments to the direction of the return jets in your pool can affect cleaner coverage. Then inspect the hose sections for any air leaks. "@type": "ImageObject", When I hear the pump getting louder I have to check on it. Works perfectly fine on the skimmer. Third, check that the hose is balanced, and the kreepy is sitting at a 45 degree angle to the floor. The thrust jet and sweeper tail should shoot water 1520 feet. Check the wall stainer, inside of the wall fitting for cleanliness. First of all, you should check out the top/bottom valve as it could be damaged or the debris causes obstacles from closing and sealing the ball. I replaced the pump motor and the impeller, which was severely clogged with grass. My Polaris hose suddenly wont lock into place. Some modification to the drain cover could also be imagined, like an edge or bumpers around the drain, to deflect the cleaner as it comes close, but this may cause dirt and debris to build up around the raised edge not something Ive ever heard of doing, just a thought that just entered my head, may not be feasible. I have a legend platinum cleaner. Richard Schnittger Hi l have a zodiac robot cleaner that wants to clean the walls not the floor. May 5, 2017. Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. It is on a booster pump and works on pressure. Lately it has been climbing the wall until it makes it above water. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. Other polaris hose tangling problems can occur from bad hose swivels, not swiveling well, or from a hose that is too long for the pool should reach the furthest corner of the pool, plus 3-5 ft. The main reason for this type of issue is typically a congested pool filter or clog at the intake hole at the bottom of your pool cleaner. 05 Is there a separate main drain valve or second skimmer that can be throttled? Pool gets lots of grass, but it should be working great with all these adjustments. For gunite pools, a more drastic method would be to shave off the plaster or fill in with more plaster in that area to make it smooth. Suction side pool cleaners typically are not designed to clean pool features (waterfalls, steps, or ladders). The hot tub spillway runs 0900-1030 too. I watched it and its running into the wall and staying put, refusing to reverse. Clean those areas manually with a pool brush. Hi Terry, the hose may have lost the orifice tip? In Stock, 22 available. Turn off the pump and check the tightness of the strainer lid on the pump. Can I fix this? Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. 1. Worked great last year but for some reason it stays in he deep end of my pool? Is this normal? "height": "219", installed a new generic Kreepy Krauly. Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. In order for the cleaner to operate correctly, the water needs to be at least 60 degrees Fahrenheit. The returning water may be pushing your cleaner away from certain areas. }. If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). Step 4: Test the Pool Cleaner Cable. I have a Polaris 180. Greener Spa Cleaner Top Pro Exceptional 5.0 (140) Great value Offers remote services 230 hires on Thumbtack 1 similar job done near you Suzanne O. says, "David is professional and knowledgeable. JACUZZI MANUALS AND USER GUIDES. My pool cleaner kreep krauly dominator keeps going up the wall and then sucking air at the top for about 20 seconds before falling down to the floor again. FREE delivery Feb 9 - 14. Another possibility is that not all wheels are being powered. So its sucking up dirt. Brochures & Manuals. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Solution You'll need to determine exactly what the problem is by examining a few things closely. Specifications & Technical Details. Another potential problem is an air leak in the cleaner hose or the pump. I cleaned the filter and washed the whole machine down with a garden hose. The reason that a pressure cleaner like a Polaris or Kreepy (Letro) Legend might float is usually that air is trapped inside of the unit. You can also make adjustments to the thrust jets, on the bottom rear of the cleaner, loosening the screws and pushing the jets both to 10 oclock, or both to 2 oclock, or one at 10 and one at 2, will all change course or direction of the cleaner, which can solve step climbing, or getting stuck issues. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. It wont clean the 3ft section and the stairs. CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. Its sole purpose is to operate the impeller. The more i turn my 3 way diverter valve to vac position the more i get air and my pool vac wont move. Air will leak into the system if the connections are loose or if the hose is damaged. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. This should free the Jet Valve System of any debris. Waterlogged hose floats should be replaced, and hose swivels should rotate freely. Worn tires will reduce speed and wall climbing ability. Thats all I can think of, unless maybe the cleaner is over-powered? But the drain and skimmer dont get to do their job. It might be too small, or too long to bring the necessary amperage to the power supply box? It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off.