Affected customers will need to attend the Motor Vehicle Registry in person and show their notice from Optus. The telco suffered the data breach when hackers, believed to be working for a criminal or state-sponsored organisation, accessed the sensitive information by breaking through the companys firewall. But If youre concerned, you can replace your Medicare card online through myGov. (Only applies if home delivery is included in your package), Subscriber-only newsletters straight to your inbox, Todays Paper, a digital replica of the newspaper, SuperCoach Plus for stats, analysis, tips and more. While not everyone may be affected and our investigation is not yet complete, we want all of our customers to be aware of what has happened as soon as possible so that they can increase their vigilance. View Ms Rosmarins interview with the ABC here at Optus customers affected by data breach do not need new passports, chief executive says - ABC News Sebi pushes back on model portfolios. Optus has confirmed its recent data breach is subject to a criminal investigation, with up to 9.8 million customers affected in the worst-case scenario. Monday to Friday 7:30am 6:00pm, Saturday & Sunday 7:00am 11:30am (AEST), App or digital edition only customer? See www.dailytelegraph.com.au/subscriptionterms for full details. Optus chief executive Kelly Bayer Rosmarin told the ABC on Friday it was thanks to a number of government agencies that people could now "continue with their travel plans and feel safe and secure". This option is only available where expressly indicated with the offer. Personal information of potentially millions of customers exposed, including names, dates of birth, addresses, and contact details. Home delivery is not available in all areas. A valid active email address and Australian mobile phone number are required for account set up. Thank you Stephen Darragh. Dunno if the Optus debacle affected phones, broadband or both, but I am OK because I use Mint telecom, based in Hobart. Check your renewal notice to see if you can renew online or in person. Optus has also notified key financial institutions about this matter, Bayer Rosmarin said. Having these two fields reduces the risk of the card being used for fraudulent activity. It also explains how you can access or seek correction of your personal information, how you can complain about a breach of the Australian Privacy Principles and how we will deal with a complaint of that nature. Optus said the company has contacted individuals whose details were compromised because of the cyber attack. Yesterday it said it would pay for a year of credit monitoring and identity protection for all current and former customers included in the breach. cost) billed approximately 4 weekly for the first 12 weeks. Therefore, because the service is provided on a credit arrangement, then the Proof of Identity requirements are even more rigorous. We can now confirm that your driver's licence was exposed , the email read. What next for Smallcase? Up to 10 million Optus customers could be affected by Optus' massive data breach. co-founder of cyber firm Internet 2.0 Robert Potter warned against taking it at its word He previously worked as a reporter at the ABC, BuzzFeed, Business Insider and Gizmodo. Payment will be charged to your Google Account. Its too late to undo the Optus hack. Monday to Friday 7:30am 6:00pm, Saturday & Sunday 7:00am 11:30am (AEST), App or digital edition only customer? The notice puts on the official record the commencement of a data-matching program by Services Australia (the Agency) using information provided by SingTel Optus Pty Limited (Optus) about customers affected by the September 2022 data breach (Optus Data Breach). Cam Wilson is Crikeys associate editor. Subscription automatically renews at least 24 hours before the end of the current billing period. After purchase, this subscription may be managed in your Google Account Settings. (Only applies if home delivery is included in your package), www.dailytelegraph.com.au/subscriptionterms, Subscriber-only newsletters straight to your inbox, Todays Paper, a digital replica of the newspaper, SuperCoach Plus for stats, analysis, tips and more. cost) every 4 weeks unless cancelled as per full Terms and Conditions. You will need to make payment via the phone. A valid active email address and Australian mobile phone number are required for account set up. They can pass them to the Australian Governments Document Verification Service and just store the answer from the DVS. ICICI Prudential India Opportunities Fund - Grow.. ICICI Prudential Large & Mid Cap Fund-Growth, Major data breach at Australia's top health insurer Medibank. Why subscribe to become a Full Digital Access or Paper Delivery + Full Digital Access Member? I asked Optus if there were Medicare numbers leaked. I would treat any commentary from an anonymous hacker with a grain of salt until its verified by law enforcement, he said. The notice puts on the official record the commencement of a data-matching program by Services Australia (the Agency) using information provided by SingTel Optus Pty Limited (Optus) about customers affected by the September 2022 data breach (Optus Data Breach). South Australia. Optus customers hit by the breach can get a free replacement driver's licence in certain states. If your licence has been compromised, you can head to a Service SA centre to apply for a change of licence number, and bring any documentation you have received from Optus. Full Digital Access $4 (min. To connect a sign in method the email must match the one on your Crikey account. A cyber-attack Watch: Christchurch terrorist files appeal, Medibank hackers threat. Customers should be able to apply for replacements online through Service NSW, or in person at a Service NSW centre. Data stolen in the Optus hack? Scamwatch is urgently warning Australians to be on the lookout for increased scam activity following the recent Optus data breach and to take steps to protect themselves. Under the NDB scheme, organisations covered by the Privacy Act must notify affected individuals and the OAIC as quickly as possible if they experience a data breach that is likely to result in serious harm to individuals whose personal information is involved, the OAIC said. ABN: 85 249 230 937. Service SA. How do we stop the next one? For full details, see our Terms and Conditions www.dailytelegraph.com.au/connectedterms. Telstra has been rocked by a data breach with hackers gaining access to the personal information of 30,000 current and former staff. Queenslanders affected by the Optus data breach can apply for a new driver licence number (customer reference number) free of charge. Allow up to 5 days for home delivery to commence. Home delivery is not available in all areas. For reprint rights: Inciting hatred against a certain community, Facebook parent Meta planning massive layoffs: report, As Elon Musk focuses on Twitter, his $56 billion Tesla pay goes to trial, Zomato Pay goes live for customers in some cities, replaces flagship Zomato Pro programme, CCI decision on alleged market dominance abuse by Google in smart TV soon, IT Minister Ashwini Vaishnaw condemns Twitter layoffs in India, Fusion Micro Finance IPO Subscription Status, Edward Thorp: how the godfather of billionaire investors aced Wall Street with lessons from casinos. Full Digital Access + Weekend Paper Delivery $8 billed every 4 weeks for the first 12 weeks, then $36 billed every 4 weeks. Australia will see no gain in fraud, this can be monitored. Prices after the introductory pricing period may be varied as per full Terms and Conditions. MELBOURNE: Singapore Telecommunications said on Monday (Oct 3) it was assessing the potential cost of a massive cybersecurity breach at its Optus arm, Australia's second-largest telco, 12 days ago. The ACCC is working with the Federal Government, regulators and other relevant organisations to facilitate closer coordination of data sharing between Optus and Australian Prudential Regulation Authority-regulated entities. An unsparing review of Optus management is now essential. I am genuinely quite puzzled by this. However, Optus has said that both numbers have been compromised in the hack, and is encouraging people to get new licences. Medibank Private Ltd, Australia's biggest health insurer, said on Thursday a hacker had stolen customers' medical information as part of a massive breach of data, fuelling concern about a wave of high-profile cyber attacks. Allow up to 5 days for home delivery to commence. It explains that if you do not provide us with information we have requested from you, we may not be able to provide you with the goods and services you require. Open API, FFS its 2022, if Singtel want to run the web hanging out client data likes it 1997 ! Why would a data thief stop at only two types of identification, unless the other ID was stored separately, which is unlikely. Their response didn't answer my question (I was given the same line re: not commenting on breach size)I asked again, saying that customers should probably know whether their Medicare numbers have leaked too. Labor's Bill Shorten has called on Optus to be more forecoming with its data. This saga has revealed Optus management to be incompetent. Attorney-General Mark Dreyfus and Health Minister Mark Butler reiterated concerns about Medicare details being made public, the latter saying the government was considering allowing people to get new Medicare numbers. As an Optus subscriber my perception is not that they have been transparent as the CEO claims. By the way SD, are you suggesting that Optus and other credit providers should quickly change their records to utilise DVS (or what ever comes next) as soon as possible? I think the writer really is a non-native English speaker. Her criticism of the telecommunication company only makes sense if she believed that the anonymous extortionist was releasing real information obtained from Optus. #Optus #OptusDataBreach pic.twitter.com/t3VfZ6cg4j. Alleged Optus hacker deletes extortion threat and apologises after releasing more personal data, By submitting this form you are agreeing to Crikey's. It is time the government took seriously identity theft and cancelled all drivers licences, passports and Medicare cards when a hacking break takes place. Optus customers hit by the breach can get a free replacement driver's licence in certain states. Not long afterwards, the accounts original post was deleted. We are very sorry and understand customers will be concerned. This option is only available where expressly indicated with the offer. Australias second-largest telco, Optus, has suffered a massive data breach, with the personal information of potentially millions of customers compromised by a malicious cyber-attack. An Optus data breach notice or written notification from an enforcement authority is required, along with evidence of identity for the new licence, Mr Bailey said on Twitter. Payment every 4 weeks for the first 12 weeks. No cancellations during the first 12 months. If you need to renew in person, it is likely because we need to capture a new photo (photos are valid for ten years). Many Queensland customers received an email from Optus on Monday confirming they were victims of the data breach. The alleged Optus hacker has suddenly deleted their online extortion threat shortly after releasing what they claim were the details of 10,000 customers obtained during last weeks data breach. South Australia. An online account that claims to be behind the Optus data breach says it has deleted its only copy of customers' information and it no longer cares about a ransom. Optus customers hit by the breach can get a free replacement driver's licence in certain states. Eligible Victorian licence holders affected by the Optus hack will be able to get a free replacement once VicRoads validates all replacement requests against Optus database. If you've received an Optus data breach notice, you can change your driver licence number and receive a new driver licence free of charge. So far, little is known about the Optusdata account. The Government is working to minimise the impact of the Optus data breach and continues to actively look at all possible solutions to protect and reissue victims identity documents in the wake of the cyber attack. ABN: 85 249 230 937. You are only entitled to this subscription if and for as long as you hold a valid and active subscription with your Google Account. Australian Government agencies have developed a factsheet about the Optus data breach. He primarily covers internet culture and tech in Australia. Optus has 9.7 million subscribers, according to publicly available data, but the company said it was still assessing the size of the data breach. My guessthis is an inside job. Our Privacy Policy includes important information about our collection, use and disclosure of your personal information (including to provide you with targeted advertising based on your online activities). Service SA. Australias second-largest telco, Optus, has suffered a massive data breach, with the personal information of potentially millions of customers compromised by a malicious cyber-attack. Full Digital Access 12 Month Plan costs $208 (min.cost) for the first 12 months, charged as $16 every 4 weeks. The federal opposition wants the Albanese government to pay for customers' new passports. NSW Optus customers who have had both their driver licence number and associated card number compromised are strongly advised to apply for a replacement licence as soon as possible. View all contact details here Full Digital Access + Weekend Paper Delivery $8 billed every 4 weeks for the first 12 weeks, then $36 billed every 4 weeks. Please be assured that we are working hard, and engaging with all the relevant authorities and organisations, to help safeguard our customers as much as possible. At the very least every customer whose ID numbers, and more was compromised should be paid $1,000 and the rest of us who only had an old email address and dodgy password should receive $200. Australian Government agencies have developed a factsheet about the Optus data breach. Its apology cant be trusted. Medibank, which covers one-sixth of Australians, said an unidentified person showed the company stolen personal information of 100 customers, Telstra has been rocked by a data breach with hackers gaining access to the personal information of 30,000 current and former staff. About 200 Optus customers are thought to have had both these numbers stolen. Records will also be flagged within the national database. Optus has confirmed its recent data breach is subject to a criminal investigation, with up to 9.8 million customers affected in the worst-case scenario. Optus has sent out an update offering a free year subscription to a credit monitoring/identity protection service for most affected current and former customers whose information was compromised because of a cyberattack pic.twitter.com/Y4J2omgaZN. Call the resolution and support team on 13 22 81 and select option one. Queenslanders affected by the Optus data breach can apply for a new driver licence number (customer reference number) free of charge. New customers only. Revealed: Phil Gaetjens scathing sports rort report, Trump whips up fans with wild speech and a presidential race tease, Teen Optus scammer pleads guilty to blackmail, Man risks life to save plane crash survivors, Celebrity world sends big love to new mum Rebel Wilson, Former cabinet minister Peter Reith born to plot, Zelenskiy open only to genuine peace talks, IR laws will sacrifice Australians says Dutton, Treasury backs energy market intervention, Deadly Melbourne house fire premeditated, The New Daily uses cookies. This work facilitates data sharing pursuant to the Telecommunications Regulations 2021, which is intended to provide greater protection to Security researcher Jeremy Kirk noticed that the released data contained what appeared to be Medicare numbers. It appears Medicare numbers may be exposed for some people. pic.twitter.com/pRbyqZrQoR. I rang them to check their system is tight and they said they already have in place whatever it was that Optus failed to do. Microsoft is quietly building an Xbox mobile platform and store. Combined with multiple other documents, a drivers license is also part of the way you identify yourself to banks, service providers and many other business let alone the old GPO. Queenslanders affected by the Optus data breach can apply for a new driver licence number (customer reference number) free of charge. Victoria will offer replacement licences at no cost. The ACCC is working with the Federal Government, regulators and other relevant organisations to facilitate closer coordination of data sharing between Optus and Australian Prudential Regulation Authority-regulated entities. Australians passports cannot be used for identity fraud, thanks to facial recognition technology, and the fact a physical passport is needed when travelling. My d-o-b is not something I think of as highly confidential information. You are only entitled to this subscription if and for as long as you hold a valid and active subscription with your Google Account. The $68.7 billion Activision Blizzard acquisition is key to Microsofts mobile gaming plans. Optus has engagedIDCARE, a free national identity and cyber support service, to support affected customers. As soon as we knew, we took action to block the attack and began an immediate investigation.