Under IPv4 configuration, change the Subnet mask to 255.255.0.0. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. You'll find it in Hub Manager. These are specifically sold to operate through the Hub - no connection to the copper wire. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. 0 Ratings . Enter the username and password for your BT Smart Hub 2 router. Turn off the BT WiFi. as in hospitals. A newbie here. There are several modes and the default one on BT Hubs is stateless which means IPv6 addresses would be provided to everyone on automated basis. 22h35, on @Prodigy11UK Welcome to the Plusnet forum. At the time of writing, BTs entry-level standard broadband package comes with a BT Home Hub 4. Opening Ports for Splitgate using Your Router. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. Next, connect the mains plug together (it comes in two parts). Then enter the highest number of that range into the External Ports End box. Above is an example of what a web browser address bar looks like. Choose BT Access Control from the options. Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. - edited Navigate to the Port Forwarding section in your BT Smart Hub 2 router. A regular mistake made is to plug the DSL cable in before instructed. Our guide to securing your Wi-Fi router can help. 15-01-2019 The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. After this procedure I released and renewed my DHCP address by going into a command prompt and typing: After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. To create an entry, click on the button called Create a new port forwarding rule. Update - 7th May 2021: BT have issued a new statement: Wireless mode The default mode here is Mode 1. Best answer by Tp10000 Thank you. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. By continuing, you agree to our cookies policy. The biggest difference between these packages is what speeds you can expect. BT Smart Hub 2 router 'disrupting' home networks - BBC News So I set the router back to Mode 1 and the Sonos stayed connected and works fine. Is Complete Wi-Fi only compatible with Smart Hub 2? BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. BT HOME HUB 2 in Buckley for 12.00 for sale | Shpock Registered, office: 81 Newgate Street, London EC1A 7AJ. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. The BT Smart Hub 2 router's default IP address is: 192.168.1.254. Keep device and cables out of young children's reach. Web admin interface of the BT Smart Hub 2 router. 07:25 AM, I see what you mean. On my BT router, how can I activate DHCP? Deactivate the IPV6 DHCP on Smart Hub 2 - edited Anyone else seen this problem or better still found a way round it? How To Access BT Hub Manager | TechXpert Ask questions and share tips with other people 24 hours a day. Testing This router is a few years old now but will easily give you the modest speeds promised by an ADSL package. The work to change this especially on Linux is horrendous. Then click on Advanced Settings. Find the Advanced Settings button located near the bottom right of the screen and click it. 25-08-2022 No problem, I think it a lot of money for a modem/router anyway. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. to only have 1 SSID. Keep area ventilated (i.e. Then press the power button on the back of the Hub. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. 4. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Maybe I am due a software update sometime. Sometimes you need to unblock some of these connections so you can run a game or application. Click on the Firewall button at the middle of the screen. 15-01-2019 Our guide How to Reset a Router can help you with that. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. - edited Lets take a look at the legacy BT routers that are still capable of getting you online. BT Complete Wi-Fi review: Mesh Wi-Fi as a Service - Tech Advisor And save settings by pressing "Apply" button. on I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. 12:44 PM. Important! If the username or password did not work check out our Default BT Router Passwords page. You can switch the Hubs DHCP server on and off. Using the BT Hub Manager You may need toset up your devices again. Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. All third party trade mark rights, Your new Smart Hub 2 is the first thing you, Manual will be automatically added to "My Manuals", Wireless Router BT Smart Hub 2 User Manual, Network Router BT Smart Hub 2 Quick Start Manual, Switch BT Business Hub 3 Getting Started And Troubleshooting, Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting, Switch BT Home Hub 5 Information And Troubleshooting Manual, Switch BT Infinity User Manual And Troubleshooting. Remember to save your changes. How do I change my Smart Hub's wireless settings? Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. To add the forward, find the Add icon located near the right of the screen and click on it. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. Can you help by posting a screenshot of your advanced wireless page? Designed for use at room temperatures between. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Its a case of trying both and using the best. Or follow our Static IP Address guides to setup a static IP address. BT unveils Smart Hub 2 with mesh wireless built in and guarantee of Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. How do I view the devices connected to my Smart Hub? - edited Don't let poor connections slow you down. 09:38 AM, Interesting thread here -https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Kelton Head Media 323 subscribers Subscribe 54 Share 9.4K views 11 months ago #plugin #voice #smarthub #digital #voice. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. Take a small pointy object (a toothpick or a . 2 users liked/thanked this post: https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. BT Smart Hub 2: Specs Supports ADSL, ADSL2, VDSL2, G.FAST Analogue phone port 2.4GHz 3 x 3 MIMO 11n, 5GHz 44 MIMO 11ac 4 gigabit LAN ports 2 x USB 3.0 ports DECT base station 7 Wi-Fi, 2 DECT antennas USB 2.0 port Wall mountable: No Author: Mark Pickavance, Contributor Mark is an expert on displays, reviewing monitors and TVs. The Smart Hub 2 is the latest addition to BT's range of routers. You should see a box similar to the one shown below. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. The Smart Hub 2 for FTTC can be used on FTTP by using a cable and changing the settings to full fibre mode though. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites BT Smart Hub Review | Trusted Reviews And how do you get one set up in your home? Finally you can type ipconfig /all and see that there is only one DNS Server and your internal network devices don't have IPV6 anymore. The network name was originally set as BTHub6-**** which I changed to be the same as my old PlusNet one. To find out how to use it, just click on the dropdown for your Hub. 13-04-2021 From theHub Manager, click onAdvanced Settings, thenWireless. BT's Smart Hub 2 is its newest wireless router launched in 2018, which it claims will give you more powerful wi-fi than you'd get from any other major broadband provider. ipconfig /renew. Users . Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. Solved: Business smart hub 2 subnet - BT Business Community Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. Things are slightly different for the Smart Hub 2. Note: If you have changed these numbers in the past, you will need to enter in the those values. Our software does everything that you need to forward a port. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. Gandalf, Alan27. WPA2 - the default setting (we strongly recommend you use this). 15-01-2019 08:45 AM. There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. 7:09 PM Recommended - Our free program will setup a static IP address for you. Opening a port to a specific device may solve problems that you are having on your network. 25-08-2022 Treat all parts with care; don't shock or vibrate them. A BT Smart Hub 2 or similar will be provided by your provider. You'll find it in Hub Manager or the My BT app if you're on Smart Hub 2. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. 15-01-2019 You'll find access controls for your Smart Hub 2 in the My BT app. Using Smart Hub 2 as a modem only | BT Business 26-08-2022 BT SMART HUB 2 USER MANUAL Pdf Download | ManualsLib How To Open Ports in Your Router for Company of Heroes 3. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. Thanks again for sharing the results of what must have been a great deal of hard work! Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! All rights reserved. Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. How to Fix BT Broadband Connection Problems - Tech Advisor 05:37 PM. Enter your BT hub admin password. 20h31, 15-01-2019 We think that forwarding a port should be easy. 20h46 set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. You'll find it on the back of the Hub if you haven't updated it. Did you go through this step? 2 users liked/thanked this post: There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. But you do have the option to leave the bands synchronised. Can you help me or direct me to step by step instructions please? Log in to your BT Smart Hub 2 router. BT Complete Wi-Fi: Smart Hub 2 and Wi-Fi Disc aims to - Pocket-lint 9:33 PM. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. The testing also included EE's Smart Hub (re-branded BT Smart Hub of BT at all times (excluding outright sale equipment). Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. Find the address bar in your web browser and type in your router's IP address. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. This means when you search for your Hub in the list of wireless names on your device you'll only see one. But I have it working on my home network now. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. As there are a number of BT routers on the market, were going to focus here on the most recent release the Smart Hub 2 and well get onto BTs older routers a bit later on. Presumed I was suppose to do the same. Channels The image below shows an example of this. 22h41. BTW, the image you posted won't be public until a mod approves it. How to change the Smart Hub's wireless settings? | BT Business