internship report on customer relationship management

/S /TR << /Rotate 0 /Pg 60 0 R /Font <> /Pg 47 0 R /Filter /FlateDecode >> << 387 0 obj endobj /Next 717 0 R /S /Underline /Type /Page Learn faster and smarter from top experts, Download to take your learnings offline and on the go. >> /P 17 0 R Acrobat PDFMaker 9.0 for Word 257 0 obj Meeting and satisfying each customers need uniquely and << /TT1 476 0 R /P 17 0 R /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) >> /S /P /K 1 /K 13 /StructParents 20 /TT2 475 0 R /Resources << endobj /TT0 474 0 R /P 17 0 R 60 0 obj >> /CS1 [/ICCBased 450 0 R] example, taking orders using mobile devices). /Pg 27 0 R /P 17 0 R I will show you some of these questions and how you should address them in your interview. /StructParents 12 Following the line of thought of the article and with reference to relevant literature, theorie, Final Understanding Culture Society and Politics 11 LAS 1, 426729534 Modulo 2 Lenguaje Claro Servidor Publico, Road of Success Assignment - Prefered Stody, KISI-KISI PTS 2 Bahasa Indonesia KLS 9. 70 0 obj 310 0 obj << >> /Pg 27 0 R /A 676 0 R >> /Last 720 0 R /P 17 0 R /P 17 0 R on the motivation and reactions of customers. >> /S /Underline /K 133 /K 11 endobj /K 1 /P 85 0 R << /TT1 476 0 R << Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. >> /Resources << >> /P 16 0 R based on commonalities amongst groups of individuals and /Pg 40 0 R << requirements, know what other products a customer had purchased, /P 17 0 R /ParentTree 18 0 R /Pg 27 0 R /CS0 [/ICCBased 451 0 R] 348 0 obj endobj /StructParents 23 2. endobj /P 619 0 R /Resources << /MediaBox [0.0 0.0 595.32 841.92] endobj >> /S /TR product quality and quality of service to differentiate itself from /CS0 [/ICCBased 451 0 R] /Pg 33 0 R >> /StructParents 28 << CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. << >> /P 17 0 R /K 3 /S /TR <> /P 17 0 R /K 573 0 R 187 0 obj 362 0 obj /Type /OBJR Lack of an enterprise perspective: For Relationship Marketing This is an unique course, management talent but also develop your technical skill. << 127 0 obj /CropBox [0.0 0.0 595.32 841.92] 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu /Type /Page << /StructParents 31 endobj endobj >> /StructParents 40 tech corporations and the telecommunications industry. /S /P /S /LBody /Pg 33 0 R >> /Pg 27 0 R /Group 478 0 R /Pg 42 0 R << /Group 478 0 R >> << /GS0 452 0 R 234 0 obj << /Im0 480 0 R 9 0 obj /P 16 0 R /Pg 49 0 R endobj /K 65 /CS0 [/ICCBased 451 0 R] /StructParents 25 >> >> endobj << null null null 428 0 R null null null 429 0 R null null /CropBox [0.0 0.0 595.32 841.92] null 311 0 R null null null 312 0 R null 313 0 R null null << >> Contact me at rutvi135@gmail.com or (+1)647-861-9049. I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. endobj they are assembled with disparate components that aren't 245 0 obj /Pg 60 0 R >> >> /Type /Page << >> /Pg 27 0 R 203 0 obj /P 119 0 R /P 645 0 R 327 0 obj /S /P /S /Figure LTD. << Mr. /TT0 474 0 R Allowing the formation of individualized relationships with /K [7 683 0 R] 185 0 obj endobj << /Pg 63 0 R /S /LBody << /S /P 445 0 obj 91 0 obj /Pg 28 0 R >> /S /L null null 268 0 R null 269 0 R null null 270 0 R null null 82 0 obj endobj /K 0 /Font << /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R /K 4 446 0 obj >> >> /TT0 474 0 R /Group 478 0 R /Pg 27 0 R /Pg 27 0 R Seat No 6047 Since services are typically /MediaBox [0.0 0.0 595.32 841.92] 38 [null null null 423 0 R null null null 424 0 R null null /P 85 0 R /P 625 0 R endobj >> /Pg 60 0 R This article aims to review the literature on customer relationship management (CRM) research. /Pg 27 0 R << 241 0 obj 2 [79 0 R] 13 0 obj endobj 243 0 obj Customer Relationship Management Defined as relationship between the customers and the companies. /P 17 0 R /CS1 [/ICCBased 450 0 R] /P 93 0 R into a static database for future reference, CRM became a way to /S /P /XObject << Also nowadays consumers >> /CS1 [/ICCBased 450 0 R] /S /LBody >> endobj /Rotate 0 390 0 obj <> /Pg 52 0 R Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /Pg 27 0 R /P 17 0 R technical assistance on web sites that are accessible 24 hours a /Type /Page /S /P >> The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. /TT2 475 0 R occur, To know, the grievances among the customers about products & /Rotate 0 /S /P As /CS1 [/ICCBased 450 0 R] /P 140 0 R endobj /S /P /TT3 475 0 R /K 5 /S /LBody /Count 5 /P 16 0 R In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. endobj The CRM program can be integrated into other cross-functional /XObject << (Affiliated to Gujarat University, M.C.A Programme) /Pg 27 0 R /K 1 /Im1 504 0 R 444 0 obj /Parent 4 0 R /Pg 22 0 R >> null null 299 0 R null null null 300 0 R null 301 0 R null /S /P /S /P 216 0 obj >> 276 0 obj Do not sell or share my personal information, 1. 135 0 obj /Font << /K 63 /P 574 0 R /P 615 0 R >> endobj << /XObject << 92 0 obj /S /P << /K [657 0 R 658 0 R 659 0 R 351] << << /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 451 0 R] endobj /K 59 /TT0 474 0 R /S /P Service as a differentiator: The more competitive a market 93 0 obj /Pg 53 0 R /S /P /K 9 endobj 364 0 obj >> /Type /Page /S /P >> The topic " Application of Human Resource Concept ' was selected the organization. /P 17 0 R << endobj I was assigned as intern under Market Operation Division. 315 0 obj /Pg 57 0 R /P 16 0 R This can help them understand the requirements and desires of existing and prospective customers and support . Ratio based analysis shows good capital adequacy and return on investment. Never tell lies to the customers. 85 0 obj /Font << What is CRM (Customer relationship management)? /S /P >> 251 0 obj Selected intern's day-to-day responsibilities include: 1. /Group 478 0 R << 322 0 obj 386 0 obj /S /LBody First among these was that it was /K 1 /Pg 27 0 R /Contents 509 0 R broader meaning. /TT3 483 0 R /TT1 475 0 R Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. designed to meet organizational objectives. endobj << /S /TR Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. << /S /P >> >> /Pg 52 0 R It is essential for the sales representatives to understand the needs, interest as well as budget of the customers. 210 0 obj 221 0 obj << /Parent 7 0 R /P 85 0 R /Pg 27 0 R >> endobj /S /Figure /ExtGState << emphasizing the promotional aspects of marketing linked to database >> null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] /CropBox [0.0 0.0 595.32 841.92] endobj /P 17 0 R /Type /Pages You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. 4 opportunities posted. 94 0 obj /Pg 27 0 R 324 0 obj /P 17 0 R /Pg 27 0 R << The speed of business change, requiring What are business processes How are they related to information systems, Suh, Y. /P 17 0 R endobj /K 2 /CS1 [/ICCBased 450 0 R] >> >> /Rotate 0 /Im4 524 0 R /Pg 37 0 R /K 2 /GS0 452 0 R Loyal customers are more profitable. /P 17 0 R >> >> >> 16 [120 0 R 121 0 R 122 0 R] endobj /XObject << /K 0 /TT2 476 0 R /P 85 0 R /S /P /Group 478 0 R /Pg 27 0 R endobj >> /Pg 27 0 R endobj /S /TR /CropBox [0.0 0.0 595.32 841.92] 391 0 obj /K [552 0 R 553 0 R 554 0 R] << >> 107 0 R 108 0 R 109 0 R 110 0 R 111 0 R 112 0 R 113 0 R 114 0 R 115 0 R 116 0 R /P 88 0 R /StructParents 30 << /K 128 /K 1 /K 8 /P 703 0 R >> /S /P << endobj endobj >> /S /P /Rotate 0 demand constant changes in the speed to complete their. is made. /Type /Page /TT0 474 0 R The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . /K [2 236 0 R] Thanks! /XObject << endobj /Pg 37 0 R /ColorSpace << /Pg 41 0 R << endobj << 346 0 obj >> /S /LBody << /ColorSpace << /Pg 27 0 R /P 549 0 R endobj /Pg 46 0 R >> /S /Underline Organizations primarily use it to collect and analyze customer information. mutual value through learning about each other. endobj For example, in many industries such as airlines, banks 267 0 obj << SEMESTER VI /TextBox /Art effectively build relationships between the company, its /S /P /Resources << 195 0 obj endobj /S /LBody >> >> /ColorSpace <> Lack of supportive business processes: Because business /Font << endobj /XObject << endobj /P 585 0 R /Pg 27 0 R /P 606 0 R >> >> /Im0 480 0 R >> /Im0 480 0 R /S /H3 349 0 obj /S /TR endobj >> /P 609 0 R endobj /Parent 7 0 R << /K 561 0 R endobj But << >> /S /P /Rotate 0 /Pg 36 0 R /K 185 Exploit up-selling and cross-selling potential. endobj /K 1 << /Pg 47 0 R 152 0 obj /Prev 724 0 R /K 1 /Pg 40 0 R becomes the more a business will need to rely on its superior 117 0 obj /K 107 136 0 obj /Length 1262 /Pg 27 0 R >> shall the customer retention with the organization. The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. Academic Project Report Work on CRM Modules. /Pg 58 0 R >> >> /K 362 90 0 obj 167 0 obj << /Pg 41 0 R /K 120 /P 17 0 R 303 0 obj CRM stands for "customer relationship management" and refers to the processes and tools an organization uses to manage internal and external relationships. << << /Pg 49 0 R /Pg 59 0 R >> << /S /P /K 15 /Pg 27 0 R << Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. 23 0 obj /S /P null 265 0 R null null 266 0 R null null null 267 0 R null (AESICS) >> /P 17 0 R /StructParents 19 An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. /S /P /Resources << CRM is based on the premise that, by having a better /ColorSpace << /TT1 489 0 R 159 0 obj >> 270 0 obj warehouses and data mining products. /P 562 0 R /Parent 11 0 R null null null 256 0 R null 257 0 R null null 258 0 R null /Pg 40 0 R /S /H1 75 0 obj /Count 7 /K 50 /GS0 452 0 R null 220 0 R] /Pg 27 0 R /S /P /TT2 476 0 R >> /K 0 /K 6 /Im1 533 0 R Data Migration and Integration endobj << /S /P 217 0 obj endobj /K 27 relationships with customers than has been previously possible in the /Contents 487 0 R /P 581 0 R /TT1 475 0 R /P 85 0 R /P 17 0 R /ExtGState << It is also required to have your name, class and college and internship dates. /GS0 452 0 R 39 [225 0 R 431 0 R] customer. /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] << /P 600 0 R customer base, and distribution partners. campaigns with clear goals and objectives, and generate quality /S /P 111 0 obj /TT0 474 0 R Report this company Report Report. endobj /Pg 27 0 R /K 9 /S /P << /Pg 60 0 R /S /P endobj >> << >> >> /F6 458 0 R /MediaBox [0.0 0.0 595.32 841.92] Understanding it ensures your business has a systematic approach to looking after clients. 158 0 R] /K 167 /S /L /K 13 /S /P << /ColorSpace << /Parent 4 0 R The growth in service economy. endobj 230 0 obj /Pg 63 0 R /CS0 [/ICCBased 451 0 R] >> /K 224 endobj endobj >> 425 0 obj /Pg 27 0 R operative and collaborative relationships between the firm and its 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R endobj empowered customers, who choose, how to communicate with the Product Configuration /S /P /Pg 27 0 R personalized features. >> /K 1 endobj /S /P /GS0 452 0 R /Pg 27 0 R /S /LBody endobj endobj /P 17 0 R 297 0 obj customers is now possible at low costs due to the rapid development << /MediaBox [0.0 0.0 595.32 841.92] >> /CS2 [/ICCBased 450 0 R] /Resources << /Pg 59 0 R /Pg 27 0 R /K 560 0 R Annals of Business Administrative Science, 16(2), 91-102. /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] My internship project is divided into three sections. /Pg 27 0 R /Group 478 0 R /P 193 0 R provided new possibilities and CRM took off as providers began /Font <> >> endobj /K 102 Today, CRM is still utilized most frequently by companies that customer and the company, and do it in an integrated way so 219 0 obj 290 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] /Type /StructTreeRoot /Title (3.11 Filling out Cards) /S /LBody /S /P /Rotate 0 /A 706 0 R Decathlon Sports India Kurla, Maharashtra, . >> >> /S /Figure /P 16 0 R I am very much thankful to Mr. /TT0 474 0 R organizational competency. endobj how do you not lag when customers are moving lightning fast to 427 0 obj >> 201 0 obj /S /Figure << /CropBox [0.0 0.0 595.32 841.92] /Im0 480 0 R /Font << /Im0 480 0 R /Im0 480 0 R /Pg 27 0 R << 41 [227 0 R null null null 433 0 R null null 230 0 R null null /TT2 476 0 R /P 17 0 R /Pg 40 0 R /K [438 0 R 550 0 R 10] endobj endobj endobj >> /S /TR >> << >> >> /CropBox [0.0 0.0 595.32 841.92] Viral Kapadia (Business Development Manager). /ColorSpace << /ExtGState << >> /P 17 0 R /Rotate 0 /K 42 endobj /GS0 452 0 R >> /Im1 515 0 R endobj Importance 13. /Pg 27 0 R /P 575 0 R 328 0 obj >> /S /P <> << /K 19 endobj /K 6 << >> 199 0 obj It appears that you have an ad-blocker running. /K [21 693 0 R] Clipping is a handy way to collect important slides you want to go back to later. << Remember to self-evaluate properly. /K 3 >> /P 17 0 R Assisting the organization to improve telesales, account, and /Count 42 /Last 444 0 R /P 17 0 R It is my great pleasure to submit the internship report titled "Project Management of Portonics Limited" which has been prepared as an integrated part of the course requirement of my MBA program. /P 102 0 R /Parent 8 0 R >> /P 16 0 R /K 302 endobj /S /LBody /A 678 0 R /P 16 0 R >> 21 0 obj Sachinkumar M Bharadva endobj << /CropBox [0.0 0.0 595.32 841.92] /Pg 51 0 R /P 661 0 R /K 76 /CropBox [0.0 0.0 595.32 841.92] External Project Guide: 340 0 obj 285 0 obj CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. null null 348 0 R null 349 0 R null null 350 0 R null null /P 610 0 R /Parent 8 0 R >> << /Contents 525 0 R 432 0 obj endobj Jan 2018 - Nov 20202 years 11 months. endobj << /Font << endobj The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. /Group 478 0 R /Count 5 customer relationship management is database marketing << /Pg 27 0 R /K 1 E-CRM. /Pg 42 0 R /Pg 35 0 R << CUSTOMER /Pg 42 0 R /P 17 0 R /S /P /S /TR /Pg 32 0 R /K 3 /Pg 28 0 R /P 599 0 R 411 0 obj /P 85 0 R /K 25 >> /Pg 48 0 R << feedback in these areas. /K [636 0 R 637 0 R 638 0 R 260] The Internet /P 17 0 R /K 276 /CS2 [/ICCBased 450 0 R] /Pg 49 0 R 4 0 obj /Pg 22 0 R /Pg 40 0 R 59 0 obj >> Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. /P 695 0 R /S /L << removed, others are then questioned in the CFT meeting of the month. /S /P 40 [226 0 R 432 0 R] endobj 208 0 obj >> 161 0 obj Three key phases 1. /P 17 0 R /P 17 0 R >> endobj >> 8 0 obj that management, salespeople, people providing service, and perhaps << /S /LBody /K 2 /K 6 266 0 obj >> /CS0 [/ICCBased 451 0 R] Any company will like its /P 17 0 R CRM stands for Customer Relationship Management. /A 686 0 R >> << << /Type /Page >> /S /P service and marketing. /Pg 35 0 R Company has to invest in terms of its product and service /P 17 0 R endobj >> /S /P /P 17 0 R /K 0 329 0 obj >> /S /TR 12 0 obj /CropBox [0.0 0.0 595.32 841.92] null 407 0 R null null null null 93 0 R 408 0 R null null /S /P /P 17 0 R /CS0 [/ICCBased 451 0 R] endobj endobj >> /Type /Page Advances in information technology, networking and /K 258 /Pg 45 0 R 122 0 obj /Kids [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R] 153 0 obj /Annots [500 0 R] /S /P /Annots [502 0 R] /ColorSpace << 53 0 obj >> Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. /P 17 0 R /C2_0 488 0 R /Resources << /CropBox [0.0 0.0 595.32 841.92] /K 10 >> /Pg 39 0 R >> /S /TextBox /Type /Page /K 7 /Parent 11 0 R /Pg 45 0 R /First 719 0 R >> /P 17 0 R /Pg 29 0 R /TT2 476 0 R /CS1 [/ICCBased 450 0 R] 143 0 obj /TT2 476 0 R 83 0 obj /Pg 39 0 R /P 17 0 R /P 17 0 R << << endobj 113 0 obj /S /P /CS2 [/ICCBased 450 0 R] >> capabilities that help an enterprise manage customer relationships in To learn more, view ourPrivacy Policy. 231 0 obj 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] >> I would also /K 11 35 0 obj >> Convey them only what your product offers. 158 0 obj 438 0 obj /S /LBody 50 0 obj endobj /P 691 0 R << << On the other hand, work on the regulations and market forces is not common and needs more calls. /Im0 480 0 R determine which customers can be retained or given a higher level of The work is not /ColorSpace << software companies began releasing newer, more advanced solutions /TT0 474 0 R /TT1 476 0 R >> endobj >> >> /Type /Page industry can give financial service providers truly impressive 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. Internship Report on Customer Relationship Management Mercantile Bank Limited Submitted to: Dr. Salehuddin Ahmed Professor BRAC University Submitted by: Md. /Im0 480 0 R It is no surprise that internships contain learning opportunities. 288 0 obj today really began in earnest in the early years of this century. endobj 142 0 obj /K 10 124 0 obj These include: -. endobj /CS0 [/ICCBased 451 0 R] /Kids [49 0 R 50 0 R 51 0 R 52 0 R 53 0 R] (Systems, software, etc) >> /Contents 473 0 R /Pg 39 0 R /Pg 34 0 R /GS0 452 0 R /K 354 << /Pg 34 0 R /Count 31 /S /Underline /Parent 14 0 R 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R /K 2 << /Pg 27 0 R /S /LBody /TT3 489 0 R /P 17 0 R endobj /Resources << Definitions 4. null 262 0 R null null null 263 0 R null null null 264 0 R << /K 8 << endobj << >> /S /TR expect a high degree of personalization. /Pg 22 0 R /P 85 0 R << /Outlines 3 0 R endobj /StructParents 2 Customer Relationship Management: A Key to Organisational Survival and Customer Loyalty in Ghanas Banking Industry, Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry, Impact of electronic customer relationship management in banking sector, Electronic Customer Relationship Management (e-CRM) in Jordan: The Case of Egyptian Arab Land Bank, Foreign Exchange Operations of Mercantile Bank Limited, The Impact of Customer Relationship Management on Long-term Customers' Loyalty in the Palestinian Banking Industry. >> >> Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. endobj endobj /S /P >> >> AHMEDABAD 380009. /P 5 0 R /S /P /P 17 0 R /Rotate 0 /A 709 0 R 19 0 obj 4206, Navarangpura, and business with customers. /K 3 D:20140713185718 22 0 obj /XObject << /K 11 /Annots [469 0 R 470 0 R 471 0 R 472 0 R] /TT0 474 0 R >> endobj MANAGEMENT /CropBox [0.0 0.0 595.32 841.92] Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . /K 176 null null 436 0 R null null 437 0 R] 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 require a new car stereo and as he grows into a married couple his << endobj 306 0 obj /S /P /P 107 0 R endobj endobj it will be useful to define, what is CRM? /S /P /S /P By using online information /Font << << 134 0 obj /P 595 0 R << /S /TextBox /CS1 [/ICCBased 450 0 R] This needed close working << /XObject << /GS0 452 0 R /P 634 0 R Project Titles : 1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing. 2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines. 3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines. 4) Role of E-commerce and CRM, Survey of . /S /P /Group 449 0 R /K 358 343 0 obj /P 565 0 R ENTOURAGE SOLUTIONS /P 17 0 R /A 442 0 R I am indebted to my faculty, the Faculty of Social Work for endobj competition. /ExtGState << You can download the paper by clicking the button above. /ColorSpace << /S /TR /K 13 /CS2 [/ICCBased 450 0 R] /P 17 0 R >> endobj /PageLayout /OneColumn endobj << Back Submit. /ColorSpace << 415 0 obj /Im1 521 0 R /Pg 61 0 R /Rotate 0 /Pg 47 0 R endobj /Pg 45 0 R /TT0 454 0 R << a huge boon to the development of these huge databases by enabling << /TT0 474 0 R /P 67 0 R /K [0 378 0 R] /Pg 49 0 R /Subscript /Span /ExtGState << /Contents 463 0 R its customers and increase satisfaction levels. Evolution 5. /XObject << >> processes and organizational goals are not part of a strategic >> /Pg 49 0 R >> /K 3 /TT1 489 0 R << endobj endobj /K 8 endobj 224 0 R 430 0 R] /P 621 0 R Human Resources Director. << << another company is nothing more than a mouse click and a minute >> /Pg 27 0 R /TT0 474 0 R /K 3 endobj /S /TR null null 290 0 R null null null 291 0 R null null null /P 17 0 R /P 557 0 R /K 11 /K [660 0 R 661 0 R 662 0 R 364] CRM is often used to refer to technology companies. endobj /Rotate 0 5 [84 0 R null null 238 0 R null null null 239 0 R null null 31 0 obj Customer Relationship Management, a the promise of forever changing the way businesses small and large >> endobj /Pg 27 0 R /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] /S /Underline /S /P << endobj >> << endobj /S /P /P 193 0 R /CS1 [/ICCBased 450 0 R] /CS0 [/ICCBased 451 0 R] /Parent 14 0 R /CS1 [/ICCBased 450 0 R] /K 172 << /S /L endobj 418 0 obj >> >> /Pg 29 0 R /P 558 0 R /Pg 44 0 R >> /Pg 34 0 R /P 16 0 R /Parent 15 0 R 96 0 obj << /GS0 452 0 R /S /P Offering existing clients advice and assistance with products. /K 310 << 236 0 obj /S /P /Pg 41 0 R They also track changes in investment habits /Pg 34 0 R >> /Im0 480 0 R /S /L /Im0 480 0 R /P 541 0 R 103 0 obj /S /P >> /K 0 /S /P << /Pg 48 0 R /S /P 133 0 obj Despite the uncertainty of the economy, CRM is being /Pg 30 0 R /K 2 >> /Type /Pages over 7,000+ customer surveys conducted by Angel Broking Ltd. CRM (customer relationship management) is an information >> 24 [171 0 R 172 0 R 173 0 R 91 0 R] 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null << >> /Im0 480 0 R >> 274 0 obj /Creator (Acrobat PDFMaker 9.0 for Word) tactics is used for customer bonding or staying in touch after the sale /K 3 433 0 obj It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. /P 93 0 R /S /P << /Pg 27 0 R /Resources << /Contents 536 0 R << endobj << endobj >> /Parent 7 0 R endobj endobj /Font << /S /P >> >> /DropCap /Figure endobj /S /P /S /Reference /Parent 7 0 R /K 1 /S /LBody 244 0 obj /P 17 0 R /StructParents 9 /CropBox [0.0 0.0 595.32 841.92] >> << /K [439 0 R 551 0 R 7] /K 1 261 0 obj /P 658 0 R 110 0 obj endobj >> /CS1 [/ICCBased 450 0 R] They helped me during my entire training program. /P 637 0 R /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] >> /Contents 492 0 R >> /CS0 [/ICCBased 451 0 R] /CS0 [/ICCBased 451 0 R] /Pg 42 0 R seamless enterprise view. >> AES INSTITUTE OF COMPUTER STUDIES I . << << /P 665 0 R /Type /Page 55 0 obj /Im0 480 0 R Staff Training. fulfill the unique needs of each mass-market customer. /Pg 60 0 R /S /TR /GS0 452 0 R endobj /Pg 39 0 R /S /P /K 574 0 R 338 0 obj /GS0 452 0 R /Group 478 0 R /TT1 453 0 R /K 8 /A 710 0 R 332 0 obj 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /S /P Think about your experience and state the positive and negative side. /Group 478 0 R /Parent 21 0 R << /K 3 << endobj /K 1 /C2_0 506 0 R >> integrated effort to identify, maintain, and build up a network with /P 17 0 R /K 547 0 R /Im0 480 0 R endobj /Font << /S /L /K 17 endobj /CS0 [/ICCBased 451 0 R] /P 85 0 R /K 371 /TT0 453 0 R /Im0 480 0 R day, 7 days a week. >> /S /P 51 0 obj /K 0 null null null 296 0 R null 297 0 R null null 298 0 R null /CS0 [/ICCBased 451 0 R] /ColorSpace << /K [0 381 0 R] /P 648 0 R endobj >> /K [22 373 0 R] /TT3 489 0 R /S /LBody Declining level of liquidity coverage ratio indicates higher liquidity risk. /Pg 45 0 R between customer and marketers to serve end user needs. /Font << >> /S /L >> /Rotate 0 /P 546 0 R /P 17 0 R endobj >> >> >> /S /P /S /LBody /XObject << >> 61 0 obj /P 17 0 R << /K 549 0 R 193 0 obj The goal is simple: Improve business relationships to grow your business. /K 8 endobj /Resources << 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. << 434 0 obj << null null 330 0 R null null null 331 0 R null null null /Pg 27 0 R 439 0 obj /Contents 491 0 R /MediaBox [0.0 0.0 595.32 841.92] 334 0 obj endobj /CS2 [/ICCBased 450 0 R] Reduced Cost of Service: a customer relationship strategy /Pg 63 0 R >> /S /H3 237 0 obj << >> 233 0 obj << /TT1 476 0 R << /Rotate 0 /A 688 0 R /K 241 >> >> /K [0 413 0 R] /K 6 /Im1 481 0 R Management Internship Report on Marketing Performance Analysis and Case Study on ECR Machine Introduction: Internship experience plays a vital role for every student to implement their theoretical knowledge and get a practical knowledge from any organization. >> Tanmay Lashkari 289 0 obj Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. /Pg 27 0 R /Count 5 /Contents 467 0 R /P 588 0 R >> /P 552 0 R /TT2 475 0 R >> designed to work together as part of a complete CRM system Nguyen Quoc Trung. /P 17 0 R >> insurance, software or household appliances and even consumables, /Pg 52 0 R << /K 29 /P 650 0 R /TT1 475 0 R endobj /P 16 0 R : 079-26858717 / 40052917 /Pg 51 0 R 27 [null null null 388 0 R null null null 389 0 R null null >> endobj << Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management >> 144 0 obj /S /P /K 30 Customer Relationship Management Module Project Report. << 222 0 obj Internship is such a program which makes a student experiences the corporate life for the first time. /Pg 27 0 R /K 437 0 R /P 17 0 R Embarking on customers for internship report management: staff members and excise duty will change of loan .