The Vendor Rule Bases disallow this card range. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. Overlaps with an existing rule. The end date is more than one month after the start date. You will need to check your code to ensure that your server does not send more than 100 characters within this field. This is a notification system message to inform you that the transaction was cancelled by the customer. This URL must be http:// or https:// and be no more than 255 characters in length. What is the problem? You will need to check your code to ensure that the currency type is the same as the original transaction. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. The Transaction was Registered Successfully. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. The method specified in the Request-Line is not allowed for the resource identified. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. 4. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. Card failed the LUHN check. The certificate must have a valid user principal name (UPN). The VendorName is invalid or the account is not active. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. The VPSProtocol value is outside the valid range. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). Some cards have restrictions on cross-border usage. today at 15:00 I tried to log in and I got the "white box error" "Your 3D accelerator card is not supported by World of Warcraft. You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. Why is this sentence from The Great Gatsby grammatical? This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. The Delivery Address contains invalid characters. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. The Apply3DSecure flag is invalid. The Billing City contains invalid characters. Cannot retrieve contributors at this time. There is a problem with the details that have been entered for a European Payment Type. The payment will now appear as a failed transaction. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. Please use mobile device to refund transaction. The BillingPostCode field which you have provided is longer than what is allowed. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. Please ensure that you are posting this field with each transaction and that you use the correct value. Why are physically impossible and logically impossible concepts considered separate in terms of probability? The Transaction was cancelled by the customer. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. A valid value is required,this must be value between 0 and 100000.00. The CardNumber field should only contain numbers. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. You can only AUTHORISE an AUTHENTICATED transaction. The VendorTxCode has been used before for another transaction. The payment can now be authorised and sent for settlement. Select Device Manager in the results and when it loads expand the Display Adapters node. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. This field can contain up to 10 characters. Thanks for contributing an answer to Stack Overflow! 3. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. Please use the mobile device. The VendorTxCode has been used before. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. The reason why Microsoft basic display adapter is on the device manager because the pc is not detecting any graphic card on your device it will be better if you going to try to manually reinstall the graphic driver first. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. The card type field contain a value which specifies the card that is being sent to us. The BillingAddress and BillingPostCode are required. Please use format dd/MM/yyyy HH:mm:ss. If any other characters or spaces are being passed or provided, then you will receive this error code and message. The number of authorisation attempts exceeds the limit. The request was unsuccessful to the server being down or overloaded. Step-2. The DeliveryFirstnames value is Too long. Please ensure that you are posting this field with each transaction and that you use the correct value. You will need to enter the CV2 or card security code on the payment pages in order to continue. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. Please press Windows key and R key on your keyboard at the same time. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. There is a problem with the details that have been supplied. The given vendorsurcharge cannot be found. You will need to use a different card if you wish to proceed with the transaction. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. . Please refine the search. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. The vendor does not match with the vendor who registered the token. If you attempt to refund in another different currency to the original payment then you will receive this system message. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. The request was well-formed but contains invalid values or missing properties. If you receive this message, a code related error has occurred on the Sage Pay systems. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. No further refunds can now be performed against the original transaction. You will need to ensure that the start date selected is not later than the current date. Follow the steps to solve this issue . The authorisation response was taking longer than expected and has therefore timed-out as a security measure. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). The Authorisation has been rejected by the Vendor due to insufficient authentication. An ERROR has occurred on the Sage Pay System. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. I've asked the admin of this particular SagePay test account to check if any card ranges have been automatically banned, or something to that affect. You will need to check your code to ensure that you are not send more than this. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. Making statements based on opinion; back them up with references or personal experience. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. Success! You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. e: A black screen should appear. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. The RelatedTxAuthNo does not match the original transaction. This is a standard HTTP Error. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. Hi Viky. A valid ##### value is required, this should be either ##### or #####. The total value of all REFUNDs can never ever exceed the original transaction value amount. If any other characters or spaces are being passed or provided, then you will receive this error code and message. Check the card number and resubmit. The method requested is not permitted against this resource. Any other values or characters will not be allowed and will result in this error message. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. how many children did gloria vanderbilt have. To learn more, see our tips on writing great answers. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. The Billing Firstname contains invalid characters. The supplied is not available on any merchant accounts associated with this vendor account. Invalid Amount field format. The Card Range requires 3D-Authentication, its not supported by the vendor. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. A valid card number has not been supplied in the Card Number field. As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. element is only required for a Streamline merchant number. If the address is longer than 200 characters, you will receive this system message. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. If you are passing any other characters, or spaces, you will receive this error. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. The Card Type selected does not match card number. The simulator saw the Vendor Name ''. 3D Secure rule not added. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. The encryption method is not supported by this protocol version. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. The Authorisation process failed, due to an internal server error. Please check with our support team if you are uncertain which cards your account has been set up with. The authorisation process took longer than expected and therefore the Sage Pay system had timed out the transactions. Does it have cross-border restrictions? This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. This system message is generated when you have not supplied the correct value in the VPSTxId field. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. You cannot set the administrator password using vspaccess. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. The request was unsuccessful because the URL specified is longer than the server is willing to process. If you are providing a value which has more that 20 characters then you will receive this system message. An active transaction with this VendorTxCode has been found but the some data fields are different. or element either not found, or present more than once. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. Try a different card" solved. No further action needed. Cannot authorise this card. You will only be able to perform three attempts in order to gain a successful authorisation. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. Any URL's which are longer will generate this system message. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. If you are providing a value which has more that 200 characters then you will receive this system message. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. A required parameter is missing. Please ensure that you only use a fully qualified URL. A tag already exists with the provided branch name. ##### is an invalid date format. The issue is normally associated when you are attempting to automate these actions. The DeliveryFirstnames field is required. You will not be able to perform a RELEASE against a DEFERRED transaction that has already been released. The Amount including surcharge is outside the allowed range. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. To determine what the code means you will need to contact your merchant bank as they are bank specific. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. Any current video adapter will meet this spec. You must enter the address to which the card being used is registered in the card address box provided on the payment page. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. The required service is not available or invalid. The ApplyAVSCV2 flag is invalid. The transaction you are attempting to REFUND has already been fully refunded. Provided token id does not exist in the system. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. as outlined in our Protocols. ##### tag either not required for this command or XML structure is incorrect. You will receive this system message if you are passing an amount that is outside of the supported range. b: Click on properties. When I turned secure boot on, BIOS spit out "The VGA card is not supported by UEFI driver" messages on post screen, and asked me to turn on CSM mode in the BIOS. e.g. This field should only contain alphanumeric characters and must be 100 characters or less. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. You must provide the first 9 digits of the card number in the field. You will need to check your code to ensure that you have supplied this value in the Vendor field. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. It is normally a number, but can contain characters depending on the acquiring bank. The GiftAid flag is invalid. Check that the user does not already exist. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. For example, it cannot archive an incomplete transaction into the reporting tables. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. Some debit cards require a PIN to be entered. All VendorTxCodes must be unique. 3D accelerator card is not supported! Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. A VendorTxCode has not been provided within your transaction registration. Please check our system monitor page to ensure there are no current issues and that our servers are processing transactions as normal. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. A transaction is unable to be registered without this information. You may need to zero pad your ip address so that each number block contains three digits. Uncover locations like caves, mines, a lumber mill, as well as otherworldly locales at your own pace. If you preorder a special airline meal (e.g. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. a: Right click on the Medal of Honor exe file. If no security code (CV2/CVV) has been provided, you will receive this system message. File: includes/commerce_sagepay_server.inc Func: commerce_sagepay_server_redirect_form () Full list: The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. The expiry date of the credit or debit card must be entered in the expiry date box provided on the payment screens in order to continue with the transaction. 1) If video adapter firmware update is available, apply it. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. Cannot authorise this card. Transaction not in paypal registered state. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. You can only RELEASE or ABORT a DEFERRED transaction. Refunds are not allowed for this payment type. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. If a card StartDate value of 1509 was passed this would generate this error code. (Running ubuntu16) My card is listed on the supported GPUs list but cuda says it can't find any cuda capable devices. The certificate must have the digital signature key usage. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. The certificate must not be in the AT_SIGNATURE part of a container. No further action required. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. The Authorisation has been declined by the bank. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. If you receive this message, then you have failed to be authenticated through 3D-Secure and the card provider will not allow you to proceed with the transaction until you pass. The primary admin user cannot be deleted. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded. If you receive this message, it means that the transaction has been successfully Registered. The DEFERRED transaction you are attempting to RELEASE has already been released. The transaction would has failed due to the fraud rulebase which you have set up onto your account. If the card address consists of more than 200 characters please just entered the first 200 characters in order to continue. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. Please ensure that you only use a fully qualified URL. Please try a different card. You will need to check your code to ensure that you are not sending more than 255 characters within this field.