Our vision is to achieve better health outcomes for North Coast NSW communities through a person-centred health system. For those that may not be familiar with the East Gippsland town of Mallacoota, it has a population of approximately 1000, and is one of just two Victorian towns that is classified as remote. As you know, Lismore Skin Clinic in Molesworth Street was destroyed in the recent floods, and we are trying to rebuild the site as soon as we can. You may remember seeing images from New Years Eve 2019, when thousands of people took shelter on the Mallacoota foreshore as the town was hemmed in by fire. The Mallacoota Medical Centre faced the bushfires in a new, purpose-built, fire-rated building that provided a safe space for community members to support bushfire response, relief and recovery. The PHN primary health care services flood impact survey (May 2022) results showed: Alexandra has more than ten years experience working in the field of post-traumatic mental health as a clinical psychologist, educator and specialist in policy and service development. In partnership with participating general practices in the Healthy North Coast region, North Coast Health Connect will provide a more integrated approach to patients who need a consultation with a GP urgently. Practices without electronic booking can be supported to adopt electronic booking if they wish to register to become part of the North Coast Health Connect network. actively direct triaged consumers to general practice or community pharmacy, and. Any urgent prescriptions can be faxed to your local pharmacy. Our engagement team is here to help and support the process. Social workers, psychotherapists and counsellors are ineligible to list in the directory. You can read the full Terms of Use by clicking here. In some cases, the telehealth GP may ask you to send in a image of your condition to aid in your consultation. What are the Terms of Use for this Directory? Referrals are restricted to the current scope of Australian pharmacist practice. 25 Mar 2021 Free 24-hour GP Telehealth Service for People Affected by Floods (or Flood-impacted Communities) The free 24-hour Healthy North Coast GP Telehealth service has been established to support people affected by the severe weather and flooding on the NSW North Coast. Your consultation can also be conducted via video. The vendor provides training and support in the use of the platform. The caller receives a text or email from the booking tool provider with the time of the appointment, address and phone number of the practice. How can people contact me when they find me in the directory? At Phoenix Australia, Alexandra has led a range of service development and training projects for a wide range of private, NGO and government stakeholders; her work focusses on translating evidence into practice, and disseminating best practice through policy and training frameworks that best suit the needs of each organisation. see a general practitioner (GP) in 2 hours, 6 hours, 12 hours, 1-3 days or by routine appointment. Mid North Coast and Northern NSW general practices and Aboriginal medical services are able to offer any residents living within the affected postcodes atelehealth or telephone appointment. To help support the immediate needs of flood-affected communities, the Australian Government has issued a temporary exemption from the legislative requirement that GPs can only perform a telehealth or telephone service where they have an established clinical relationship with the patient. With your consent, the service will forward a summary of the call to your regular GP. No, the directory is a free service provided by Healthy North Coast. Once we have a firm opening date we will update this notification. The booking tool software can be used by any practice that currently uses Best Practice, Medical Director, ZedMed or Genie. You can also choose whether to display or hide your contact details. Sessions will be run by Michaela Killips, Principal Psychologist from Mullumbimby Psychology. We are committed to improving the health of our communities through quality primary health care. We hope to be up and running in the next two weeks (by early to mid May 2022) and our receptionists will soon begin calling our patients to rebook their appointments and catch up with their needs. Youll receive an email with your appointment time and some instructions. You can read the full Terms of Use by clicking here. Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW. It also has a range of advanced search options and supports printing and bookmarking of search results. She has published in the field of post-traumatic mental health, and has presented her work at national and international conferences. She has worked with disaster-impacted communities, emergency service and military personnel, and traumatic injury patients, as well the professionals who support them. Our engagement team is here to help and support the process. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. How can I manage an increase in referrals and contact from consumers if I list in the directory? The triage nurse checks each practices protocol (mask-wearing, etc) for attending the practice with the caller. Upon registration, our Healthy North Coast engagement team will contact you to discuss your software options and requirements. We look forward to seeing you soon in our new premises. 2022 Healthy North Coast Limited | ABN 18 154 252 132. Triage nurses then conduct a clinical assessment to gain an understanding of the relevant acute clinical symptoms and determine the best course of action. Youll receive an email with your appointment time and some instructions. Is there a cost to list in the directory? where no face-to-face GP appointments are available, attend an HNC GP telehealth appointment in 2 hours, 6 hours or 12 hours. Telehealth utilises communication technology to provide health care from a distance. When the triage assessment indicates the patient should consult with a doctor, the triage nurses will endeavour to assist the patient to find an available appointment with their own general practice in the first instance. Pharmacy Focus. Healthy North Coast In medical emergencies, call Triple Zero (000). An example of a health risk assessment is questions concerning smoking, alcohol or other . Sylvia Walters never planned to be in the food-service business. The caller receives a text or email from the booking tool provider with the time of the appointment, address and phone number of the practice. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. Thank you to everyone who has sent in positive comments about our regular emails we are glad they are being so well received! AMS Focus. Pre-existing challenges related to the distances to secondary and tertiary health care, power insecurity and other resource issues. The North Coast Health Connect appointment type cannot be seen by the public. She has worked with disaster-impacted communities, emergency service and military personnel, and traumatic injury patients, as well the professionals who support them. With your consent, the service will forward a summary of the call to your regular GP. At Phoenix Australia, Alexandra has led a range of service development and training projects for a wide range of private, NGO and government stakeholders; her work focusses on translating evidence into practice, and disseminating best practice through policy and training frameworks that best suit the needs of each organisation. actively direct triaged consumers to general practice or community pharmacy, and. You will also be asked to check the information before it is published in the directory. For GPs in ACCHOs wanting to start using the service, pleaseregisterfor access. Free GP telehealth service 1800 931 158. Where it is determined the caller is not able to manage their symptoms at home, the nurse who conducts the triage assessment may refer the caller to a wide range of services in the acute and primary care health system including: Amplar monitors the clinical quality of the triage service to ensure it continues to align with best practice (ISO 9901:2015). You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests. If you prefer a separate session for your entire team, please complete this registration form and provide us with your two preferred dates. More than 100 homes were lost, roads in and out of the town were closed for 37 days and food and water shortages, power outages and eventually, the impact of COVID-19, complicated relief and recovery efforts in the weeks and months following the disaster. connection to a mental health support phone line or other phone lines where appropriate. You can choose to display your email address and your phone number so that people can contact you directly. In partnership with the Pharmaceutical Society of Australia, North Coast Health Connect has developed a new low-acuity referral option to see a community pharmacist within 24 hours. By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them. 10. Where that GP clinic is integrated with the triage service, the nurse will also be able to book that patient into a GP appointment directly, saving time and stress for the patient and GP clinic admin staff. Where that GP clinic is integrated with the triage service, the nurse will also be able to book that patient into a GP appointment directly, saving time and stress for the patient and GP clinic admin staff. Our email address [emailprotected] and our phone number 02 6621 3500 will remain the same as in the past. This integration will also focus on increasing access to those without a regular GP, by booking the patient directly into an integrated GP clinic where possible. In partnership with the Pharmaceutical Society of Australia, North Coast Health Connect has developed a new low-acuity referral option to see a community pharmacist within 24 hours. The objective of the service is to support consumers to find the right care at the right time and place, whilst also empowering them to manage their own care when safe to do so. The Mallacoota Medical Centre faced the bushfires in a new, purpose-built, fire-rated building that provided a safe space for community members to support bushfire response, relief and recovery. The course will also suit Practice Managers and anyone interested in how Video Call can reshape the provision of services to patients or clients. In the meantime we will be moving to St Vincents Hospital Specialist Medical Centre Level 4, Suite 12 20 Dalley Street Lismore. For practices who are not current clients, financial support is available to cover up-front costs and fees for the first four months. Healthy North Coasts GP Telehealth service will be available to callers who are triaged as needing a GP appointment when no face-to-face appointment can be found and the presentation is suitable for a telehealth appointment. Since relocating to Victoria with her husband Marcus and their children, Sara has been focused on providing medical care to the people of Mallacoota. see a general practitioner (GP) in 2 hours, 6 hours, 12 hours, 1-3 days or by routine appointment. The nurses are guided by over 180 clinical decision support algorithms which; in turn, are informed by strong clinical evidence and practice globally. Amplar has used and continually improved these algorithms for over a decade, undertaking many millions of interactions with consumers in Australia. Michaela has first-hand knowledge of the impacts of the recent floods, can be flexible to meet the needs of participants, and can tailor solutions for each person and the needs of their clients. The triage nurse checks each practices protocol (mask-wearing, etc) for attending the practice with the caller. We are committed to improving the health of our communities through quality primary health care. You will be responsible for managing the information in your listing and ensuring that it is up to date. 12. Only the address changes for a while. The service is not suitable for all circumstances or conditions. Each assessment commences with the collection of pertinent demographic information and ruling out life-threatening emergencies. After Hours GP Telehealth 1800 931 158 Healthy North Coast GP Telehealth can provide episodic care when a patient's regular GP is not available: After-hours GP appointments and advice Information, diagnosis and treatment Prescriptions sent to your local pharmacy Medical certificates Specialist referral (where eligible) If you have questions, email the healthdirect Video Call team: [emailprotected]. By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. AgedCare Focus. Social workers, psychotherapists and counsellors are ineligible to list in the directory. Michaela has significant experience supporting clients experiencing a range of mental health concerns including trauma and PTSD. You can also choose whether to display or hide your contact details. Triage nurses then conduct a clinical assessment to gain an understanding of the relevant acute clinical symptoms and determine the best course of action. If you are already a client of one the booking tool vendors, the interface will be straightforward with no additional cost. When the triage assessment indicates the patient should consult with a doctor, the triage nurses will endeavour to assist the patient to find an available appointment with their own general practice in the first instance. Alexandras particular interests lie in understanding and improving psychosocial outcomes for those impacted by disasters and public health emergencies, with a particular focus on marginalised populations, and with a gender lens. Our engagement team is here to help and support the process. Who can list in Healthy North Coast's Mental Health Practitioner Directory? Who manages the information in my listing? The nurses are guided by over 180 clinical decision support algorithms which; in turn, are informed by strong clinical evidence and practice globally. The phone operator will advise you at the time of your call if you need to do this, and provide the instructions on how to do so. The service is not suitable for all circumstances or conditions. see a community pharmacist within 24 hours (read more below). Information, advice, diagnosis and treatment, Prescriptions sent to your local pharmacy, actively direct triaged consumers to general practice or community pharmacy, and. The PHN program is an Australian Government Initiative. For the next seven years, she worked in remote communities in the Northern Territory and helped recruit and provide medical education for junior doctors working in general practice in the bush. How is this directory different from healthdirect, or my profession's membership directory? You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Register here for advanced training. The PHN primary health care services flood impact survey (May 2022) results showed: Alexandra has more than ten years experience working in the field of post-traumatic mental health as a clinical psychologist, educator and specialist in policy and service development. assist consumers to navigate their way to where they should go in the health system. Telehealth gives you access to quality healthcare by phone or video call. She has worked with disaster-impacted communities, emergency service and military personnel, and traumatic injury patients, as well the professionals who support them. The vendor provides training and support in the use of the platform. Dr Gudmundsen and the Team from Lismore Skin Clinic. Triage is conducted by registered nurses who are experienced in taking calls from health consumers. The PHN program is an Australian Government Initiative. This service has been funded by Healthy North Coast through their North Coast PHN program and is part of the Commonwealths flood-relief support program. Alexandras particular interests lie in understanding and improving psychosocial outcomes for those impacted by disasters and public health emergencies, with a particular focus on marginalised populations, and with a gender lens. assist consumers to navigate their way to where they should go in the health system. In July 2015, the Australian Government introduced Primary Health Networks (PHNs) across Australia . Michaela has first-hand knowledge of the impacts of the recent floods, can be flexible to meet the needs of participants, and can tailor solutions for each person and the needs of their clients. May 2015| Edition 11. If you're a young member of our North Coast community who could use some health support, our free 24/7 telehealth service has you covered. The North Coast Health Connect triage nurse cannot see the practices entire calendar; they can only see and select the North Coast Health Connect appointment type. It also assists North Coast Health Connect to leverage maximum health system capacity for North Coast health consumers. Amplar has a dedicated Clinical Governance Team, overseen by a medical practitioner, who ensures patient safety and service effectiveness are always front of mind. No, the directory is a free service provided by Healthy North Coast. The practice manages which appointments it allocates to North Coast Health Connect. How can people contact me when they find me in the directory? If you are already a client of one the booking tool vendors, the interface will be straightforward with no additional cost. We will also send you an email every three months (90 days) prompting you to check that your information is up to date. We acknowledge Aboriginaland Torres Strait Islanderpeoples as Australias First Peoples and honour the rich diversity of the worlds oldest living culture. Only the address changes for a while. Free GP consultationsPhone or video24 hours, 7 days. Mid North Coast and Northern NSW general practices and Aboriginal medical services are able to offer any residents living within the. After studying medicine at the University of Melbourne, Sara completed her General Practice training while providing medical care to the community in Arnhem Land in the Northern Territory. 2022 Healthy North Coast Limited | ABN 18 154 252 132, With a choice of eight locations, you can c. Accepted file types: jpg, doc, docx, pdf, xls, xlsx, png, Max. | Healthy North Coast is an independent, not-for-profit organisation proudly delivering the PHN program in North Coast NSW. It is also the only population in Victoria of more than 800 that is more than 30 minutes from hospital services or State-funded urgent care with the closest hospital being in Bega, two hours drive away. It is also the only population in Victoria of more than 800 that is more than 30 minutes from hospital services or State-funded urgent care with the closest hospital being in Bega, two hours drive away. You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. 2 CPD points for RACGP or 1 hour ACCRM credit. The nurses are guided by over 180 clinical decision support algorithms which; in turn, are informed by strong clinical evidence and practice globally. Our email address [emailprotected] and our phone number 02 6621 3500 will remain the same as in the past. Sessions will be run by Michaela Killips, Principal Psychologist from Mullumbimby Psychology. Provide your location details, email address, preferred appointment time and the reason for your call. assist consumers to navigate their way to where they should go in the health system. Healthy North Coast GP Telehealth uses phone or video to provide a doctor consultation. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests. We will also send you an email every three months (90 days) prompting you to check that your information is up to date. actively direct triaged consumers to general practice or community pharmacy, and. Find the best Psychiatrist (Attention Deficit Hyperactivity Disorder ( ADHD )) in North Sydney Shoppingworld, NSW. Michaela has first-hand knowledge of the impacts of the recent floods, can be flexible to meet the needs of participants, and can tailor solutions for each person and the needs of their clients. see a general practitioner (GP) in 2 hours, 6 hours, 12 hours, 1-3 days or by routine appointment. Amplar has used and continually improved these algorithms for over a decade, undertaking many millions of interactions with consumers in Australia. As you know, Lismore Skin Clinic in Molesworth Street was destroyed in the recent floods, and we are trying to rebuild the site as soon as we can. 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